ITA Sports and Errea are happy to be the apparel providers for Swim & Sport Club and Supporters! All customized (add-on name) apparel is non-refundable or returnable upon inspection. Most orders can take up to 10 - 15 business days to complete because of customization and COVID protocol . If any delays to order due to inventory or shipping timelines you will be contacted. Please feel free contact us for any questions at firstname.lastname@example.org.